04-16-2019 11:31 AM - edited 04-16-2019 11:41 AM
Hello. I have the same problem with Canon Pixma G3410 not printing the black color. If i change settings to Glossy paper it will mix black color by using the other 3 colors but how or why it is not using the primary tank with black ink ? The pipes from black tank are clean, not used.
This is the outcome of nozzle check, the black ink tank test is completely missing.
04-16-2019 11:39 AM
Hi SSENSEI,
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.