cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon Pixma 880 says it needs paper but it doesn't. Won't print. Any ideas

SnowLizard
Apprentice

I tried reloading the paper in the tray and tried using the other trays. No luck. Any ideas?

 

x
3 REPLIES 3

Stephen
Moderator
Moderator

Hi SnowLizard!


Welcome to the Canon Forums, and thank you for your question! So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

Hello Stephen and Canon Forum members,

 

My computer is a Windows 7 Pavilion g7-1310us Notebook PC, Core 13 w/ Intel. I have a Zoom router but can also use the USB modem directly into my computer.  The printer was literally brand new from the store. I payed the "Geek Squad" to set it all up and it all worked perfectly. I started running the printer and got about five pages ran off (wirelessly) when it stopped working and said it needed paper. I tried reloading it and tried the other locations to load paper/trays and it still said it needed paper.

I tell it that it doesn't need paper, but as you can guess, it's oblivious to my reasoning.

 

Thank you so much for your response. I hope you can solve this mystery!

x

MarkII
Rising Star

Hi SnowLizard,

 

On the screen of your printer, it should tell you exactly where to load to the paper (Load paper in the cassette; for example).  Once you determine where the printer is trying to pull paper, check to ensure that the paper is loaded properly.  Try a single sheet at first, then add about 10 sheets and try again.

 

If it still will not pull or detect the paper, then the printer may need to be serviced.  Please feel free to Contact Us, we will be happy to explain your service options and assist you with this issue.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!