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Canon PIXMA TS3722: "Communicating with the printer... Please wait momentarily"

Canonical99
Apprentice

Was going along OK in my PIXMA TS3722 setup. But then there was a message from the Android app about the printer being offline. (I believe it was connected after I entered my WiFi password but I don't remember verifying that. But I didn't get an error message after entering the password. At least none that I saw. ) Then I began getting a pop-up message that says "Communicating with the printer... Please wait momentarily" . 

It appeared to be stuck in an infinite loop issuing that message. The printer status at the top says "Offline".  I got out of the app and back in and if I click the printer icon at the top it goes into the infinite loop again. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Canonical99,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it for you.

 

 

 

 

 

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