Canon PIXMA MX922 printer won't allow 2-sided printing of Word documents

[LonnieC]

I just installed a new Canon PIXMA MX922 printer to replace an older MX882.  Everything works well, and I am able to two-side print documents from web pages and e-mail by checking the "two-sided" box on the Print drop down menu..  However, I am unable to two-side print any Word documents.  No "two-sided" check off box drops down, and no "duplex" option is available, as it was with the MX882.  I never had this problem with the older MX882.  Can you help?

Thanks very much.

[karendiamondmba]

Yes, no matter what I print.

[RWSlater]

I notice that the only time I can select double or single sided print option is when I print over my wifi and use my ipad.  When I go to print from my ipad I get the bottom window, select double sided,color and then you get the top image and slide the slider to either on or off for double sided or color.  Hope this helps 

[blue0fire]

Hi mine wasn't printing words and I had orange tape left on black ink cartridge