Hi KimKane,
You can try downloading and installing the Mac OS 10.11 El Capitan versions of the drivers and software from the Canon USA website here to see if this will allow the printer to work with your operating system. You will want to download and install the CUPS, Scanner and ICA Drivers from the DRIVERS section of the webpage, and the MP Navigator program from the SOFTWARE section of the page. If using the printer wirelessly, you will also want to download the Canon IJ Network Tool from the SOFTWARE section of the page.
Prior to downloading the drivers, please ensure that the El Capitan operating system is selected in the "Operating System" field on the page so that drivers for that operating system are displayed. Please also install the items in the order listed above.
Please note, since the El Capitan versions of the drivers and software were developed prior to Sierra being released, they may not work with the Mojave operating system. Also, in the event that they do work, we cannot guarantee that they will work if a future Mac OS update or upgrade is installed on your Mac.
In the event that you are unable to use the printer with your operating system, I would like to offer you participation in our Canon Upgrade Program. Canon's Upgrade Program allows you a one-time opportunity to purchase a new or refurbished product that uses Canon’s newest technologies, carries a one year limited manufacturer’s warranty, and to help you get up and running quickly, offers free ground shipping. If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8 am to Midnight, EST.
