12-30-2024 05:01 PM
Canon PIXMA MP560 printer prints orange color instead of red, and black color instead of green? Have replaced new red ink cartridge twice, made several color copies with both new red cartridges, all printing orange color for red and black color for green content. I have only tried new red cartridges. All other colors look ok. Solutions? Thanks
01-02-2025 10:47 AM
Hello grwilli01. Thanks for letting us know what Canon product you've got. The PIXMA MP560 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
02/20/2025: New firmware updates are available.
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