Canon PIXMA MG3600 is not printing the color print

[operze2000]

My canon PIXMA MG3600 is not printing the color print what should i do.

[Danny]

Thanks for joining the conversation, operze2000!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG3600 series.  The model number should appear on the front of the printer at the lower right corner.   That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[DerrickL]

I suspect you have the MG3620 but all MG series printers are very close in build to each other. 

Try these steps for a Canon PIXMA MG3600 series printer:

1. Check the color cartridge
   • Open the printer and reseat the color cartridge.
   • Make sure the orange protective tape was removed.
   • Replace it if it is empty, dried out, or showing an ink error.

2. Turn off grayscale printing

   • In the print dialog, open Printer Properties or Preferences.
   • Under Main or Quality, select Color rather than Grayscale, Black & White, or Monochrome.
   • Also check the application’s own print settings.

3. Run a nozzle check

   • On Windows: Control Panel → Devices and Printers → right-click Canon MG3600 → Printing Preferences → Maintenance → Nozzle Check.
   • Print the pattern. If the color grid is missing or streaked, continue below.

4. Clean the print head

   • From the same Maintenance tab, run Cleaning once.
   • Print another nozzle check.
   • If needed, run Deep Cleaning once. Avoid repeating it frequently because it uses a lot of ink.

5. Check the cartridge contacts

   • Turn the printer off and unplug it.
   • Remove the color cartridge and gently wipe its copper contacts with a dry, lint-free cloth.
   • Reinstall it firmly and restart the printer.

6. Check the printer itself

   • Make a color photocopy directly from the printer. If the copy also has no color, the issue is with the cartridge or print head—not the computer or driver.
   • If copying works but computer printing does not, remove and reinstall the Canon printer driver, then print using the Canon driver rather than a generic driver.

If the nozzle check still shows no color after a new, correctly installed color cartridge and one deep cleaning, the print head may be clogged or failing which would require replacing the color cartridge.