06-25-2021 02:41 PM
I have G2010 printer. Few days ago it needed refilling for black ink so I brought the same ink I have been used since I began.
I do not know if that is related to the problem I am facing now. The priniter began printing documents with a little faint or parts were moved a little. I tried cleaning, deep cleaning, bottom plate cleaning, roller cleaning, and even ink flush several times but it did not work. when I printed nozzle check, it was not like what the manual showing as an error; the cells were all there but some of them have double borders, a very tiny move. When I tried to print pages with high quality printing, the problem vanished but another one showed up- the text has shadow. Unlike standard and draft, the page is entirely the same while the formers' problem is in a specific horizontal area. I tried cleaning the encoder film but there is no spots on it and I do not know if I did it well but the problem is not solved though.
I think I might upload some pages as described, and other details if all mentioned above is not enough to give solutions.
06-25-2021 03:08 PM
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06-26-2021 11:16 AM
Based on your description and the fact you have cleaned the encoder strip, your issue sounds like a print head alignmnet issue.
Does "brought the same ink I have been used since I began" mean canon ink or 3rd party.
A picture of the issue might help.
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