I’m having the same issue , is Patrick going to say what to do when it’s not a real paper jam? It says service is required if the problem isn’t resolved after clearing the ADF , I can pull a document that’s half way in , out under the lid , but it stopped carrying it through on its own because it thinks it’s too long. So it doesn’t seem to be a an issue with the moving parts , but just the sensor that says when the parts should move. So it could potentially be fixed with some kind of reset. I don’t know that the owners manual will actually give any kind of diy fixing information. My mx922 told me 6months ago that it was broken and unfixable and time for a new printer , yet it was fine after restarting it a couple times , And I’ve printed a lot sense then . It would be great to have any real tips on how to keep the machine going again ? Without having to get it serviced at all. Thanks
