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Canon MX712 glossy print issue

APaul73
Apprentice

MX712 printing all glossy paper with blue instead of blacks in rear tray - front tray standard comes out ok but wont let me do high quality glossy through front tray - strange.  did all cleanings, new ink etc..any help  thank u !!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi APaul73.

 

First, please make sure that the installed ink tanks are correct and full of ink. The correct order is:

 

CLI-226BK
CLI-226M
CLI-226C
PGI-225BK
CLI-226Y

 

Next, please print the nozzle check pattern to determine whether the ink is ejecting properly from the print head. To do this, please follow these steps:

 

1. Make sure that the machine is turned on

 

2. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

 

3. Open the Paper Output Tray and then open the Output Tray Extension.

 

4. To print the nozzle check pattern, please press the Menu button and then:

 

4-1. Select Setup and press OK.

 

4-2. Select Maintenance, then press the OK button. The Maintenance screen is displayed.

 

4-3. Select Print nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed.

 

4-4. Select Yes and then press the OK button.

 

The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately. Please compare your

printout to this example:

 

MX712 Nozzle Test.jpg

 

If they differ, perform a few cleanings. Please perform the following steps to perform a Deep Cleaning:

 

1. Press the Menu button.

 

2. Press the Setup button.

 

3. Select Maintenance then press the OK button.

 

4. Select Deep Cleaning and press OK.

 

5. Press OK to select Yes.

 

The Deep cleaning will be performed. After 2 or 3 cleanings, print another test page.

 

Does the test page print correctly?

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