Greetings,
If the cartridges are Canon Brand OEM, they have a warranty like other Canon products.
Since you have tried the conventional troubleshooting methods, restart, reseat, etc., you will need to contact the place of purchase or Canon for assistance.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
