04-28-2024 02:57 PM
Hello,
Using Canon MX492 home printer. Has worked fine. Today printer will not recognize the ink cartridges.
I unplugged it, removed inks & replaced, I uninstalled printer and reinstalled it but still no luck. Any suggestions? Call CANON? Frustrating.
Thank you,
Staceysiginmn
04-28-2024 06:38 PM
Greetings,
If the cartridges are Canon Brand OEM, they have a warranty like other Canon products.
Since you have tried the conventional troubleshooting methods, restart, reseat, etc., you will need to contact the place of purchase or Canon for assistance.
~Rick
Bay Area - CA
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