07-15-2018 09:25 PM
Hi everyone,
I've been having issues for the past week with my Canon MG6100. When printing photos, I get streaks but only on the black color. Printing documents works just fine.
What I've tried so far :
- Replacing both the photo black and "large" black ink cartridges
- Doing multiple pass of "deep cleaning" and "alignment" in the printer's maintenance section
- Cleaning the print head by soaking it in water+alcohol
Any ideas what I could attempt next? Attached is the result of a test print. You can clearly see the streaking on the right side, only in the black color.
07-16-2018 11:35 AM
Hi shinz78,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
07-16-2018 08:42 PM
07-17-2018 06:33 PM
I have the samr issue with my canon MG7520 printer, Streaking with printing in black only. did all the sme things including reloading the soft ware...to no avale...still streaks
07-23-2018 09:34 AM
After a quick round of test prints + nozzle checks, Canon support referred me to this article for cleaning the encoder. I have yet to test the solution.
Since my unit is old, Canon also offered to go for an upgrade through their Sales dept. I'm considering getting a new unit, but it's too bad considering I am not such a heavy user.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.