12-15-2016 03:15 PM
My Caon MG5500 has been working fine today but now when it prints no ink is on the page but there is plenty of ink in the cartridges - please help!
12-15-2016 05:31 PM - edited 12-15-2016 05:33 PM
Try a nozzle check to see if no ink at all is being deposited on the page, or if it is just the black ink. Then try cleaning the printhead. If that doesn't do it you can reseat the printhead. the links below will help.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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