I have used this MG3550 printer for almost a year now, whcih maybe known as MG3520 in the US. It's been working fine, but now it stopped. The problem is that it won't fully turn on and won't shut down. The only lights that are lit are the power button light and the one next to 8x6 photo paper. No warning lights, no cartridge issue lights.
The printer shows as offline even when connected to the computer via USB. It won't copy anything either. I can not do a reset on it as that requires to be able to turn off the printer which I can't do on mine, no matter how many times or how long I press the power button nothing happens, and the same two lights are still present. If I unplug the powercord and plug it back in goes straight to those two lights without me pressing the power button....
