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Canon MG3550 is not working correctly

Nicky
Apprentice

Hello,

 

I have recently bought Canon MG3550. I installed the driver etc but the printer is not working correctly. Sometimes it prints without any issues but other times it:

- does not pick the printer - saying it's offline even though it's not (this is from laptop, iPad, phone...not just from one device)

- does not print - the error message appears after a while saying that the printer is not responding

- prints half of the page...or just picks up a paper but doesn't print at all

 

I tried to de-install and re-install the driver etc. but it did not help. The printer is still behaving the same unpredictable way.

Do you have any ideas how to solve it? It is a faulty device or am I doing something wrong? 

 

Thank you

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