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Canon MG2920 printer offline. Cannot get it to print.

holster216
Apprentice

Hello, can anyone please help me? My Google Chromebook is saying my printer is offline. I've tried numerous attempts and using the WPS method to reconnect it and it appears it is connecting but will not print. Help!!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi holster216,

 

Please try using your mobile phone to set up your PIXMA MG2920 for wireless use.  To do this, please use the appropriate link below:

 

(for use with iPhone)  https://support.usa.canon.com/kb/index?page=content&id=ART165581

 

(for use with Android)  https://support.usa.canon.com/kb/index?page=content&id=ART165582

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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