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Canon MG 3029 "Paper Jam" none visible

nerdyhistoryguy
Apprentice

My family's had this printer for about a year without issue, but, around last week, the printer started refusing to do so. When we try to print from word or other text documents, we receive the error "paper jam" andthe warning light is flashing on the printer. 

 

My dad and I have been tinkering with this thing for a week, we have attempted to clean the bottom tray, opened the machine up a bit ot play with some of the gears, see if we can knock something loose. All of this was for naught, as it appears there is nothing wrong with the printer. 

 

Is there anythin that can be done to fix this thing?

1 REPLY 1

Tiffany
Moderator
Moderator

Hi Nerdyhistoryguy,

Welcome to The Canon Forum! 
We really appreciate your participation, however this appears to be a printer model not suported within the US. The Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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