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Canon IP2770 printer error

messi4710
Apprentice

Hi everybody. My printer is a Canon IP2770 even though I have installed the cartridge, but it still fails

"The following ink cartridge cannot be recognized.

            Color

            Black

 

Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer.

 

Install the appropriate ink cartridge. If you want to cancel printing, click Cancel Printing."

everyone help me

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi messi4710,

 

Could you please  take a picture of your ink cartridges and attach it to you next reply. 

 

We look forward to your reply.

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