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Canon IJ Driver Installer Has Stopped Working.

jsm1963
Contributor

Trying to install the PIXMA MX922 on my Windows 10 Pro 64bit computer.  Disabled Kaspersky and Malwarebytes.  Whenever I try to install mp68-win-mx920-1_00-ejs.exe a window pops up that says Canon IJ Driver Installer Has Stopped Working.

 

I've already worked with Canon tech.  I've done a clean install of all the software and even tried Run as Administrator.  It still won't install.  The rest of the software installs fine.  I'm able to print.  Just no scanner.

 

I was able to install the printer onto my Windows 7 Pro 32bit computer last night, so I'm relieved that the printer is working properly.

 

Anybody have any ideas?

14 REPLIES 14

It works ! Thank you

THANK SO Much - I was unable to solve this using Canon Phone Support in My country!
You made my day!
Do we need to leave this setting off permanently?

thanks a lot, this solution worked for me. my computer was restarting all the time, but after i did this fix, it completed the installation successfully,

rohitmaneg
Contributor

Hi,

 

Its good that it is solved now, but I always prefer to have a direct call with the Canon Support desk and Explain the issue. 

 

Or, simply download the newly released file from canon. 

 

 

Ashtonmiller
Apprentice

It is like miracle this solution worked for me and now my printer is working fine, I always appreciate canon ijsetup to provide such a great support.

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