12-07-2015 03:56 PM
Trying to install the PIXMA MX922 on my Windows 10 Pro 64bit computer. Disabled Kaspersky and Malwarebytes. Whenever I try to install mp68-win-mx920-1_00-ejs.exe a window pops up that says Canon IJ Driver Installer Has Stopped Working.
I've already worked with Canon tech. I've done a clean install of all the software and even tried Run as Administrator. It still won't install. The rest of the software installs fine. I'm able to print. Just no scanner.
I was able to install the printer onto my Windows 7 Pro 32bit computer last night, so I'm relieved that the printer is working properly.
Anybody have any ideas?
12-22-2015 10:18 PM
It works ! Thank you
02-05-2016 03:15 PM
04-09-2016 02:14 PM
thanks a lot, this solution worked for me. my computer was restarting all the time, but after i did this fix, it completed the installation successfully,
05-04-2018 03:09 AM
Hi,
Its good that it is solved now, but I always prefer to have a direct call with the Canon Support desk and Explain the issue.
Or, simply download the newly released file from canon.
09-09-2018 02:52 AM - edited 09-09-2018 02:53 AM
It is like miracle this solution worked for me and now my printer is working fine, I always appreciate canon ijsetup to provide such a great support.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.