Canon IJ Driver Installer Has Stopped Working.

[jsm1963]

Trying to install the PIXMA MX922 on my Windows 10 Pro 64bit computer.  Disabled Kaspersky and Malwarebytes.  Whenever I try to install mp68-win-mx920-1_00-ejs.exe a window pops up that says Canon IJ Driver Installer Has Stopped Working.

I've already worked with Canon tech.  I've done a clean install of all the software and even tried Run as Administrator.  It still won't install.  The rest of the software installs fine.  I'm able to print.  Just no scanner.

I was able to install the printer onto my Windows 7 Pro 32bit computer last night, so I'm relieved that the printer is working properly.

Anybody have any ideas?

[midvalleymalays]

Spent an hour and still unable to install the driver.

lucky enough to find this post. 

I turn off the manage printer by windows then manage to install successfully. 

thank you 

windows 10 64 bits

crash when register fax driver 

[apicquot]

I had the printer installed on win 10 pro (x64)converted from win 7 and the driver installer worked fine. I reinstalled win 10 from scratch and the driver install no longer works...

[Jason]

Hi, apicquot!

To ensure the most accurate information is provided, please let everyone know the printer model you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[rohitmaneg]

Hi,

Its good that it is solved now, but I always prefer to have a direct call with the Canon Support desk and Explain the issue. 

Or, simply download the newly released file from canon. 

[Ashtonmiller]

It is like miracle this solution worked for me and now my printer is working fine, I always appreciate canon ijsetup to provide such a great support.