04-02-2025
12:56 PM
- last edited on
04-02-2025
03:14 PM
by
James_C
I have a Canon G7020 inkjet printer that I have used for a year or so. Yesterday, when I tried to print a document from my PC, it suddenly started pulling paper from the rear tray rather than the cassette. I have always had the printing preferences set to "automatically select." I have regular 8.5x11 paper in the cassette, which is where it usually draws paper when I print. I have envelopes in the rear tray, and when I print an envelope, it automatically prints from that tray. I have no idea why it has suddenly stopped printing from the cassette. I have gone into the Printing Preferences in the app on my computer and chosen "cassette" but it still won't print from the cassette. I have updated the printer drivers on my computer, and updated the firmware on the printer. I don't know what else to do. This is incredibly frustrating. Can someone help?
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
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RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
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