02-17-2024 05:30 PM - last edited on 02-19-2024 03:24 PM by Kristoff
I have a relatively new G6020 printer that is virtually useless because it always tells me it is out of paper when it is not; I am unable to print in colour; and the online manual is no help because it is poorly written and does not give any solutions to problems. I am getting so frustrated that I am on the point of chucking the printer out the window and going back to HP or Brother. If anybody can help with these problems it would be much appreciated.
02-20-2024 10:32 AM
Hi,
So we can best assist you, please reply with the answers to the following:
We look forward to your reply.
Or if you wish to deal with this issue in real time, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
02-20-2024 11:58 AM
Dear Arthur,
Thanks for responding.
09/26/2024: New firmware updates are available.
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