12-26-2021 10:16 PM
Cannot connect G7020 scanner to IMAC
Monterey operating system
Printer is connected via wifi (printer works great)
When I select IJ scan utility items I get the following
Cannot communicate with scanner. Possible reasons:
- Scanner is turned off.
- (If using wired LAN connection) It is disconnected from wired LAN.
- (If using Wi-Fi connection) Signal strength is poor due to obstructions.
- (If using USB connection) USB cable is disconnected.
- Other software or another user is using the scanner.
Please check and try again.
When I select scan on printer it states Scan local USB
Thanks in advance
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