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PIXMA iP8700 Series: Won't print via mobile hotspot connection

Rhi
Apprentice

Hi Im having trouble with my connection to my ip8700 . I'm using a mobile as a hotspot to connect to my computer which has the images to print , I've tried turning on the computers hotspot as well as just leaving it on WiFi connecting to my phone. So the connection from the phone to the computer is working but the printer isn't printing . 

4 REPLIES 4

Danny
Moderator
Moderator

Thanks for joining the conversation, Rhi!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA iP8700 series.  The model number should appear on the front of the printer at the upper left. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Hi it's a ip8750

Cheers

Stephen
Moderator
Moderator

Welcome to the Canon Community, and thank you for your post!

This forum is hosted and moderated by Canon USA, and we can only provide support for products that were made for and sold in the United States.

Your product is not sold or supported by Canon USA.

If you live outside the U.S., please click here to find support in your country or region.

You’re always welcome to talk about Canon products from anywhere in the world, but please know that Canon USA cannot offer direct support for international models.

DerrickL
Authority
Authority

I think the best way to do this is to use the phone as a hotspot, connect both the printer and your computer to your phone. The printer being the last thing to connect. 

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