03-06-2023 12:20 PM
Is this fixable at home or should I just throw it away? Have had less than 2 years has always worked fine: still have tons of ink and refill bottles. I've tried the easy fixes online like resetting etc. The only info I can find online for code 6930 is, "needs servicing" If I have to ship it somewhere it's not going to be worth the cost. Any experts out there?
03-08-2023 02:19 PM
Hi,
This is a general hardware error and to have it serviced it may cost more than it would be to replace it.
Since the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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