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Can the Canon TR7020a print with black ink only even when color runs out?

uncharted2001
Apprentice

I cannot find this information anywhere and/or too many mixed answers, lets say the color ink runs out and we still print with only black and white ink?  

I now some HP printer's can is what they call single cartridge mode, this maybe a deal breaker for me.  


Anyone?  

3 REPLIES 3

James_C
Moderator
Moderator

Hello Uncharted2001,

You can print black when the color runs out, but we don't recommend it. If color runs out, you can disable the ink detector by holding/pushing "STOP" on the PIXMA for 5 seconds. It will re-enable the ink detection when new ink is inserted.

We hope this helps!

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Canonuser1010
Apprentice

My colored ink is empty and my Black ink is still full, How can Print with the Black ink only?

It shows up on the screen Code 1401

Hi Canonuser1010,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR7020a and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

 

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