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Can't print because color ink is too low

lorqrz
Apprentice

I needed to print something TODAY and even if the black ink is full, I get fade printing because the color is low. This is bizarre. I will never buy canon again, or any other printer brand that will compromise my time because of selling some ink. I print tons of stuff and they don't even make much money from me buying color, I print mostly black and white. PATHETIC SELLINGS STRATEGY.

3 REPLIES 3

SignifDigits
Enthusiast
Enthusiast

This older thread has a few potential workarounds - sounds like Canon isn't the only printer company where this is true - https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/out-of-color-ink-but-won-t-let-me-print-b...

Danny
Moderator
Moderator

Thanks for joining the conversation, lorqrz!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

normadel
Elite
Elite

This forum is not a good bet to get IMMEDIATE, "I need to know something TODAY" help. That's why there is Canon phone support. We are all just users, like you. We aren't Canon Support.

With no info provided to us about what printer or computer, being specific is not possible. But it is common for printers to not want to print AT ALL if one color of ink is depleted.  Not just a Canon thing. Canon Support can tell you if you can get around this. maybe as simple as selecting the "B&W Only" or "Grayscale" option when printing. 

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