CP1200 print color

[TechDiver]

I purchase the printer for my wife for Christmas and finished the setup yesterday.  She has printed 1 picture from her iphone and I have printed 1 from our tower computer.  Neither printed photo is accurate with respect to the colors in the original pictures - both printed photos are darker than the original photos.  Any suggestions?

[ArthurJ]

Hi TechDiver,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

We look forward to hearing from you.