09-15-2019 07:10 AM
Trying to print on a CD from MyImageGarden. Follow the prompts to load the CD tray. Printer pulls it in and I hear the head go back and forth, but nothing on the CD. Paper printing of documents/photos works fine -- no ink problem. MACOS Mojave 10.14.6, printer driver 16.20.0.0. MyImageGarden 3.5.1
09-16-2019 03:09 PM
Hi baumsaway,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.