09-15-2019 07:10 AM
Trying to print on a CD from MyImageGarden. Follow the prompts to load the CD tray. Printer pulls it in and I hear the head go back and forth, but nothing on the CD. Paper printing of documents/photos works fine -- no ink problem. MACOS Mojave 10.14.6, printer driver 16.20.0.0. MyImageGarden 3.5.1
09-16-2019 03:09 PM
Hi baumsaway,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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