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Brand new PIXMA G3260 won't advance beyond language selection.

T_H_M
Contributor

All packing has been removed. I selected the language per instructions and added the ink, but the printer is unresponsive.. The screen is still asking me to select the language. I have unplugged the printer and restarted it. The instructions don't address this problem.

1 ACCEPTED SOLUTION

T_H_M
Contributor

After selecting the language, the follow-up screen defaults to no. One has to use the arrow key to select yes. I did not see that no was selected and therefore was telling the system to go back to select a different language. Apparently, this is a common mistake and Canon needs to show this step clearly in the instructions.

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3 REPLIES 3

T_H_M
Contributor

After selecting the language, the follow-up screen defaults to no. One has to use the arrow key to select yes. I did not see that no was selected and therefore was telling the system to go back to select a different language. Apparently, this is a common mistake and Canon needs to show this step clearly in the instructions.

**bleep**! I spent 2 hours turning it off and on again, uplugging it, and opening and closing the latch trying to trigger it! I was so frustrated. I can't believe the problem was so ridiculous. Canon definitely needs to update how this works. I would not have know if I hadn't googled it.

I didn't write a bad word. Not sure why they censored me there!!

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