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Black printing purple

ronhud
Apprentice

I have a caonon mg5750 printer which has worked ok for 18 months. Now when I try to print a photo on glossy paper the blacks come out purple - this effect starts after about a third of the page has been printed. I have tried the cleaning operations and reinstalled the drivers - whats the solution?

1 REPLY 1

Tiffany
Moderator
Moderator

Hi Ronhud,

Welcome to The Canon Forum! 
We really appreciate your participation, however this appears to be a printer model not suported within the US. The Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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