07-01-2014 10:18 AM
Hi, our MF8550c keeps putting black marks all over our documents. I think there is black toner inside the printer from a leaky toner cartridge, however I can't any manuals to see how to clean the printer out?
I've tried cleaning the fixing unit and the ITB from the printer's menu (the document feeder cleaning option isn't working) but the marks are still there.
Help!
Thank you,
Lucy
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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EOS 1DX Mark III - Version 1.9.0
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EOS R6 Mark II - Version 1.3.0
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