10-19-2014 12:01 PM - edited 10-19-2014 12:05 PM
Hi everyone
I have a pixma 4600 and never had any problem with it, until yesterday. It stopped printing the black, well just a few lines every now and then. I did many deep cleaning, and no change. Even remove the head and cleaned with hot water, still no change.
This is my nozzle check pattern :
Any idea ?
Thanks
10-22-2014 12:33 AM
Hi knut,
Since you have already performed multiple deep cleanings on the printer and the black ink still is not printing correctly, please perform a print head alignment on the unit by following the steps located at the link below:
PIXMA iP4600 Print Head Alignment
If the black ink still does not print, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
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