12-22-2018 08:31 AM
I have a Canon TR8520, which runs off Apple/iMac computers, and I cannot get it to stop printing two-sided documents when printing from Adobe Acrobat. I have no trouble with other applications, e.g., Word, but my .pdf files always print two-sided.
I do not have two-sided checked in the Printer preferences.
Any thoughts appreciated!
12-22-2018 09:43 AM
Greetings,
There are several places 2 sided or duplex printing can be enabled. I would suggest posting in the Adobe forums, as this might get you a work around or solution faster than posting here. But if you want help, you'll need to share more information about your environment like your OS version, Version of Acrobat, etc.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12-22-2018 02:41 PM
Mac OS 10.14.1 and Acrobat Reader 2019.010.20064.
12-24-2018 12:46 PM
Hi Baltimore_Jack,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666)/
We look forward to hearing from you.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.