12-22-2018 08:31 AM
I have a Canon TR8520, which runs off Apple/iMac computers, and I cannot get it to stop printing two-sided documents when printing from Adobe Acrobat. I have no trouble with other applications, e.g., Word, but my .pdf files always print two-sided.
I do not have two-sided checked in the Printer preferences.
Any thoughts appreciated!
12-22-2018 09:43 AM
Greetings,
There are several places 2 sided or duplex printing can be enabled. I would suggest posting in the Adobe forums, as this might get you a work around or solution faster than posting here. But if you want help, you'll need to share more information about your environment like your OS version, Version of Acrobat, etc.
~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 ~6D2 (v1.1.1) retiring
12-22-2018 02:41 PM
Mac OS 10.14.1 and Acrobat Reader 2019.010.20064.
12-24-2018 12:46 PM
Hi Baltimore_Jack,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666)/
We look forward to hearing from you.
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