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ADF scans cut off margins, MX472

alb
Apprentice

I've been scanning batches of documents using the automatic document feeder. It was working great, then all of a sudden, it started cutting off about an inch off the left and right margins. When I place documents directly on the platen and scan them one at a time, the scans come out fine. Any ideas?

 

I'm using a Windows 7 computer connected via wireless to the printer. Thanks for your help.

2 REPLIES 2

jrhoffman75
Legend

Did the paper guide sliders possibly get misadjusted?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

They seem to be ok - plus the margins are cut off on both sides, so it's not like it's shifted over. But thanks for the suggestion.

 

I've found one workaround - using ScanGear to scan from the ADF which puts each page in a separate JPG file. Then I select them all and print to a PDF printer. I'd have to hope that the pages come up in the right order - I only tried it with two pages.

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