09-28-2024 04:38 PM
I cannot scan. MX472 Scan issue "Error Code 5,156,69. Please help!!!
10-01-2024 03:40 PM
Hi mac2630,
The 5,156,69 error can be resolved by reinstalling the driver. If you have reinstalled and the error persists, it would be caused by security software installed on your computer blocking the incoming data from your PIXMA MX472's scanner.
If you would like assistance with reinstalling, please provide a little more information:
What version of Windows is installed on your computer?
If you are using a Mac, what version of the operating system is installed?
Are you using your PIXMA MX472 wirelessly?
or with a USB cable?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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