12-30-2013 10:18 AM
Sorry for the double post - I notice my original post was in the wrong forum.
I have some paper jammed in the automatic document feeder on my MF4890dw. I followed the steps in the support dicument (http://kbsupport.cusa.canon.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=64055) but the paper ripped at step 6 ( the paper is very thin). I have little bits of ripped and crumpled paper stuck in the feeder and I cannot get it out by pulling. I think the feeder needs to be disassembled so I can pick those bits of paper out. Do you think that's true? Are there instructions somewhere that i can access that describes how to properly disassemble the ADF so I can take the paper bits out? Does the service manual (which I've found for purchase online) describe it? Thanks in advance, David.
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