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Sorry for the double post - I notice my original post was in the wrong forum. I have some paper jammed in the automatic document feeder on my MF4890dw.  I followed the steps in the support dicument (http://kbsupport.cusa.canon.com/system/selfservice....

I have some paper jammed in the automatic document feeder on my MF4890dw.  I followed the steps in the support dicument (http://kbsupport.cusa.canon.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=64055) but the paper ripped at step 6 (...