03-15-2018 11:14 PM
Error codes. 5,156,69
Says scanner is off or USB cable disconnected! Mx992
And mg 3520
This is a matter of life and death for my mom.
Mx992 worked one time febuFebr 18 never more. That was the first and last I needed it more copies for court.
I need things scaned for the law again NOW!
03-15-2018 11:24 PM
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05-04-2018 02:52 PM
The 5.156.69 error occurs when security software blocks communication between your computer and your printers.
Please temorarily disable any anti virus software and firewalls that you have.
Once disabled, please attempt to scan again.
If you continue to have difficulties, please contact our support group using the following link:
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