2500 MG

[tmart546]

device will not respond to any print command-what am i doing wrong-no blinking lights-paper runs through print process-comes out blank- has new black ink cartridge 5 month old Best Buy Lenovo PC Windows 11 

[shadowsports]

Greetings,

Did you buy this PC with W11 or upgrade from W10?

This is the full installer for W11

W11 Installer 

[tmart546 · Accepted solution]

thanks for replying-Best Buy Lenovo pc-had 11 loaded but not installed so had to do that-odd thing is the printer worked just fine for a while then not for no reason i could find-anyway thanks for your help and the link

[KAM]

You're not doing anything wrong. None of us are. It's the printer with the problem. Canon likes it that way so we'll buying upgrades and even more ink cartridges.