Hi, i have a EOS 5D MarkIV and a new mac pro Monterey OS12.6 version. I had not used my camera in about 2 years and have to use it for work. I discovered that my images will not automatically transfer over to Photos on my laptop as it did with my previous laptop. I have downloaded and installed the eos utility 3 software and tried multiple times turning on etc. as instructed after connecting with my laptop. the eos 3 icon will not offer me the download and transfer option.
The Forums aren't intended for immediate assistance. If your question is of an urgent nature, click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find your support options.
