07-07-2022 03:09 PM
Went to install the Downloader software from image.canon site with file named Di-1_4_0-Setup.exe and scanned it on virustotal.com.
Virtustotal said it is malicious/trojan.
@Canon fix this.
07-07-2022 03:27 PM
image.canon is in the cloud and facilitates the connection between your camera and your other online services; there shouldn't be any software for you to download.
Can you tell us where you got this software? Provide a specific URL?
07-07-2022 04:26 PM
Hello Stephen,
To download the files from the iamnge.canon Cloud, this software is offered at the bottom of this image.canon page/URL:
https://image.canon/st/en/auto-download.html
Download the installer, then go to virustotal.com and select the file and see the results.
Thank you,
Eric
07-08-2022 12:45 AM
Hi eric_reiss,
Thank you for providing information on the issue you are seeing. I sent an alert to our software team to double check the download. We want to make sure the software downloads from our web pages are safe.
07-08-2022 07:31 AM
Hello Hazel_T,
I scanned as couple of other files I downloaded and they were all fine. So that was the only download from Canon site that was concerning.
Regards,
Eric
03/02/2023: New Firmware Updates Are Available:
EOS R7 - Version 1.3.0EOS R10 - Version 1.3.02/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.