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i have a problem with my scanner canonscan LiDE 25

finnie13
Apprentice

my scanner was work pretty well without any problem

but yesterday i just find out that my scanner won't work,every time i try to scan with CanoScan Toolbox 4.9 it always not working

its on Windows 64-bit
please respond Smiley Happy

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2 REPLIES 2

ebiggs1
Legend
Legend

You tried all the normal stuff?  Reboot the computer?  Check the USB cable and port.  Reinstall the software.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

yeps...all done...

-restart

-re-install both the software and the scanner

-try another software (like PaperScan)

-i even try to do restore system!!!

-check the USB,everyhting fine,when i plug it,the Scanner move and make a little motor-like sound like always when i plug it

haha...well i've stuck on this...

well,i suspect perhaps there's something wrong with the scanner,perhaps the dinamo or motor-thing

 

something weird happen though

it just a week before i try to scan my document,i had to do hard reset(push the power button for some second to turn it off) but all of my program work just fine till now.

 

i only use my laptop for browsing and some digital graphic app like photoshop,paint tool SAI,etc

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