01-11-2024 07:11 PM - last edited on 01-12-2024 08:02 AM by Danny
I have zoombrowser version 6.11 on my win 8.1 machine and just now it has stopped working with Zb module has stopped working. I don't have an installation disc and my alternative software Digital Photo Professional is incredibly slow and beyond my capabilities. The internet purpots to have a free version but when I download it it instals something called "fast" ,..... which won;t launch anyway as my McCafee says its a 'virus;
I spend over 70% of my computer time processing my wildlife photos for INaturalist and am devastated that this has happened and does not seem to be able to be resolved .. unless someone here can help me? I have done a system restore but it seemed to have made it worse as now Zoombrowser will show the error before even launching into the program whereas before I foolishly uninstalled it (in an effort to correct the problem), it would only periodically crash in when working within certain folders.
I am a technophobe as you can possibly guess and would welcome any help to get this great image editing resource back on my computer.
Thanks
01-14-2025 08:38 PM
My computer runs Windows 10 64 bit and I have Canon ZoomBrowser EX transferred/uploaded from my ‘older’ laptop. Today I initiated/opened ZoomBrowser EX, within ZoomBrowser EX searched my hard-drive for a Canon Printer scanned .jpg image file, edited the image (cropped, enhanced brightness, salutation etc.), saved the edited file, and then logged out of the ZoomBrowser (silly me!). Five minutes later, I initiated ZoomBrowser again, which opened visually on screen, as it had previously, but before the ‘hour-glass’ indicated completion of the ‘opening’ of the software, the ZoomBrowser visual page/image disappeared. No error message was advised. Repeat attempts to reopen the Zoom Browser resulted in the same incomplete software upload, ie. opened visually on screen, as it had previously, then simply disappeared. Despite a desperate computer restart, and subsequent full shut-down (thinking that may do something to resurrect any underlying tech-issue), and continuing further attempts made during and after those steps, the repeated experience prevailed. To say I was disappointed would be a gross understatement.
I am not a systems/software techo, just a simple minded ‘older’ photographer, who dabbles in image improvement.
One wonders how easy it would be for Canon to continue to provide such a great simple photo editor software in support of the millions of dedicated Canon camera enthusiasts, old and new……. It used to be cost into the purchase of the cameras, a pleasure apparently no longer worthy, for reasons unknown.
A search on the Canon site indicates my EOS 60D does not satisfy the still advertised ImageBrowser, which makes sense when other online advice is that ImageBrowser, like ZoomBrowser, is no longer compatible/supported/ available from Canon, as a download.
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