HI - I have been working with the previous version of the Canon Camera Connect App with great success. I had both my phone and my iPad connected to the EOS-R and then the EOS-R5 and the App would connect every time with no issues.
After the recent update to version 3 I can no longer connect my cameras to the app. I get as far as connecting the bluetooth, which is promising because the app sees my camera and shows it as available when I open the App. However, when I tap on "Import images" or "Shoot" on the main screen and the camera tries to connect to the iPad/iPhone using WiFi, I only get as far as the connection screen. The connection is then immediately lost and I can not proceed any further with the app. No remote shooting and no viewing the images on the camera.
Troubleshooting steps - I have... Turned on/off all the gear, deleted and reinstalled the app, Reset the WiFi & Bluetooth settings in the camera, Set up the iPhone App and Camera as a new device on a clean install of the app and I can not make it past the point where I connect with Bluetooth and then the WiFi connection starts and is immediately dropped.
Anyone else having this issue? What can I do to get the app up and running on my iPad? Sharing images with my clients on the large iPad screen has been very popular with my clients and I would like to continue doing this.
