07-15-2023 08:09 PM - last edited on 09-26-2023 08:27 AM by Danny
I am having issues connecting my R8 to my Mac via the EOS Utility. I have the latest software and have gone through the user manual. The message I keep getting is:
"Communication with the camera via USB cannot be established.
Start EOS Utility after closing all the apps that communicate with the camera, and then turn on the camera again."
I am unaware of any apps that I have that would be trying to communicate with my camera in the background. Anyone know what's going on? Thanks in advance.
Solved! Go to Solution.
07-16-2023 02:11 PM - edited 07-16-2023 02:19 PM
@tjdowling wrote:I am having issues connecting my R8 to my Mac via the EOS Utility. I have the latest software and have gone through the user manual. The message I keep getting is:
"Communication with the camera via USB cannot be established.
Start EOS Utility after closing all the apps that communicate with the camera, and then turn on the camera again."I am unaware of any apps that I have that would be trying to communicate with my camera in the background. Anyone know what's going on? Thanks in advance.
It is a problem that seems to have developed with the 13.4.1 update to Ventura.
I was able to sync my 1D X MkIII prior to that update and now I get that error.
If you are only looking to download images you could get a card reader. If you are wanting the tethering features then we have to wait for Apple to fix the problem.
01-23-2025 03:31 AM - edited 01-23-2025 03:32 AM
The problem here is Lightroom cannot make folders “YYYY_MM_DD”. I have this format of names since 2005 and I don’t want to change it. The second problem is Lightroom does not allow to create custom folder name templates. Is it rocket science to implement?
01-23-2025 11:10 PM
Why you need to bother with the format "YYYY_MM_DD"? Just download first and then rename the folder with whatever format you want. I use DD-MM-YYYY format in LR. You can rename the folder inside Lightroom as well.
01-24-2025 06:23 AM
Why? Because I'd like to spend as less effort as possible.
01-23-2025 07:39 AM
Thank you, this would be a great solution if I didn't need live view. I take photos of the jewelry I make so I need to have the larger view while taking the photos.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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