SX740 HS no longer connects to Canon Connect

[GodfreyT]

Since an upgrade to the ap the camera no longer connects.  This is super important as I need to access high level roof photos remotely

[GodfreyT]

I am now getting Err 11

[Stephen]

Due to security enhancements, a firmware update will be required to continue to access the image.canon service. Learn more here: https://canon.us/43z0AbZ 

[GodfreyT]

Not sure how that helps.  The SX740 HS is not on the lists needing a firmware update and my issue is with using The Canon Connect App, not the image Canon service.

[Anonymous]

Delete the connection info in the camera and the app. Then set up the connection again. See if that helps.