Remote shooting on G7X Mark II

[katie_louisev]

Hi all,

I just got the canon G7X Mark II and would like to connect it to my phone to use the remote shooting feature. I've set the app up and its all connected but when I try and click on the remote shooting option it comes up with the message 'cannot use this function with the current settings on this camera for images viewable via connection'. 

It's probably a really obvious fix but I'm pretty new to this so any help would be appreciated 🙂

[Richard]

Hi Katie_louisev,

Thank you for posting.

When using the remote shooting mode, please set your camera to one of the camera's "Creative" modes: "P", "Tv", "Av", "M" or "C".

[Neurad1]

I have the same problem and setting it to any of those recommended modes did not solve it....

Any other advice?

[Waddizzle]

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@Neurad1 wrote:

I have the same problem and setting it to any of those recommended modes did not solve it....

Any other advice?

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Are you shooting RAW or JPG?

[DanHevs]

I have the same issue.  I have tried Av mode alongside both RAW+JPG and JPG only with the same result.

To be honest the error message comes up so rapidly that it suggests the app is not actually querying the camera each time (compared to how slowly the app responds in other situations).

I have to say, this is a chronically badly written error message.

[Waddizzle]

What shooting mode are you using?  Here is a link to the latest software.

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/point-and-shoot-digital-ca... 

Make sure the camera and phone are on the same network.  Many phones have a habit of continuously reconnecting the phone provider’s network.