Remote capture with EOS Utility 3 and DPP4 creates a duplicate image

[plantphotos]

Hello, 

We are using EOS Utility 3 and DPP4 to take images with a EOS 5D Mark IV connected to a Mac. We started having an issue where the 1. 1. First image of the day - no image appears in DPP

2. Retake the previous image - correct image appears in DPP

3. Move on to the next image - duplicate of previous image appears in DPP

4. Retake the previous image - correct image appears in DPP

5. Steps 3 and 4 repeat for each image. 

Has anyone else experienced this problem? Did we accidentally change a setting somewhere? We also noticed that in EOS Utility 3, the destination folder is appearing as an empty yellow box:

 

Thanks for your help!

[Waddizzle]

If you are using DPP4 for image capture, then how are you launching the EOS Utility 3?  

You should let DPP4 launch it in its “Remote Shooting” mode.  DPP4 uses/borrows the GUI from the EOSU to capture images.  It does not actually launch the EOSU.