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RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

Steveo45
Apprentice

I just got the R7 and when I download my photos to PHOTOS on my Mac, the photos appear as dark boxes, not photos. I see them on the card but not in the program. I am speaking of RAW photos. Anyone know how to correct this?

8 REPLIES 8

Waddizzle
Legend

Which program?

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"The right mouse button is your friend."

MAC has a program/app called photos. Same as on the iPad but my issue is it, on my desktop. I download everything there and the files I wish to edit I drag in photoshop or Lightroom. 

jrhoffman75
Legend

macOS may not have RAW support for the R7 yet

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Steveo45
Apprentice

I think the issue is solved. I downloaded utilities and other software from the canon site and that solved the problem

Steveo45
Apprentice

Issue not resolved

Digital camera RAW formats supported by iOS 15, iPadOS 15, and macOS Monterey - Apple Support

This appears to be the latest list (May 2022).

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

kvbarkley
VIP

Yep, not supported yet. Try again with Ventura.

jrhoffman75
Legend

@Steveo45 wrote:

I just got the R7 and when I download my photos to PHOTOS on my Mac, the photos appear as dark boxes, not photos. I see them on the card but not in the program. I am speaking of RAW photos. Anyone know how to correct this?


With the help of a friend who sent me two R7 RAW files I have verified that DPP4 and Apple Photos will open and edit the R7 RAW files.

MacBook Air macOS 12.5.1

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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